Some buyers of the Google Pixel and the Google Pixel XL have obviously struggled with microphone problems - up to the complete deactivation of the audio input. What exactly causes the misconduct and what affected persons in these cases can do, we now clarify - and what a hair dryer has to do with the topic.
A microphone problem is currently causing the perplexed face of some owners of a pixel phone, reports PhoneArena. The corresponding thread in the support forum of Google already brings it to more than 800 comments - no individual case so. According to the buyers' complaints, several of the three microphones sometimes also create difficulties. In the worst case, an audio input on the Pixel Phone is simply no longer possible. Some users came to the floor and explained that they had solved the problem with a hair dryer. However, this approach is not recommended.
Anyone who is affected by this issue should submit his or her smartphone to Google for a free exchange. If you did not buy the Pixel Phone directly from Google, you should contact your dealer for the exchange. The development of the Google Pixel 2 should run on high tours, with a release of the successor is expected in the autumn.
A microphone problem is currently causing the perplexed face of some owners of a pixel phone, reports PhoneArena. The corresponding thread in the support forum of Google already brings it to more than 800 comments - no individual case so. According to the buyers' complaints, several of the three microphones sometimes also create difficulties. In the worst case, an audio input on the Pixel Phone is simply no longer possible. Some users came to the floor and explained that they had solved the problem with a hair dryer. However, this approach is not recommended.
Google: Less than 1 percent of all users affected by the problem
A Google employee explained in the forum that various causes are responsible for the faulty behavior of the microphones. The only thing to be sure is that the software does not get to grips with the problems, because faulty microphones are due to the hardware. The microphone could simply be defective, even a faulty soldering of the audio codec is possible. Both are, however, very rare, less than one percent of all users are affected, assured the search engine giant.Anyone who is affected by this issue should submit his or her smartphone to Google for a free exchange. If you did not buy the Pixel Phone directly from Google, you should contact your dealer for the exchange. The development of the Google Pixel 2 should run on high tours, with a release of the successor is expected in the autumn.
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