Apple apparently wants to significantly reduce the time needed in the future Plus 6 for consuming repairs on iPhone 6s, 6s iPhone Plus, iPhone 6 and iPhone. According to reports, the Group intends to replace defective devices against Lend smartphones - if the customer agrees.
The waiting time at the Genius Bar at the Apple Store are thus shortened and customer satisfaction increased as 9to5Mac claims to have learned from Apple employees. Selected Apple Stores will soon test the new repair program in the US, Europe and Japan. Instead all repairs completely treat the Apple Store employees should have the opportunity to send certain cases of damage directly to an external repair service.
Defective iPhones are divided into three categories
Called following three categories: The Smartphone can no longer connect to iTunes on your computer. The iPhone can not even turn on itself or iPhone can not be boot and only the Apple logo is displayed permanently. With the new repair process considerable time to be saved, which could better use for the solution of other problems the Apple Store employees.
iPhone 6 with 16 GB of memory is used as a replacement device
Is a customer of iPhone 6s, 6s Plus iPhone, iPhone or iPhone 6 6 Plus to let send his unit to an external service and repair, Apple handed him an iPhone 6 with 16 GB of memory as a replacement of. The repair itself should take around three to five business days to complete. Whether this pilot project will be extended to all Apple Stores, remains to be seen and will depend not least on the encouragement of customers and the economy.
The waiting time at the Genius Bar at the Apple Store are thus shortened and customer satisfaction increased as 9to5Mac claims to have learned from Apple employees. Selected Apple Stores will soon test the new repair program in the US, Europe and Japan. Instead all repairs completely treat the Apple Store employees should have the opportunity to send certain cases of damage directly to an external repair service.
Defective iPhones are divided into three categories
Called following three categories: The Smartphone can no longer connect to iTunes on your computer. The iPhone can not even turn on itself or iPhone can not be boot and only the Apple logo is displayed permanently. With the new repair process considerable time to be saved, which could better use for the solution of other problems the Apple Store employees.
iPhone 6 with 16 GB of memory is used as a replacement device
Is a customer of iPhone 6s, 6s Plus iPhone, iPhone or iPhone 6 6 Plus to let send his unit to an external service and repair, Apple handed him an iPhone 6 with 16 GB of memory as a replacement of. The repair itself should take around three to five business days to complete. Whether this pilot project will be extended to all Apple Stores, remains to be seen and will depend not least on the encouragement of customers and the economy.
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